Tell us about yourself.

We are always on the look out for awesome people!

People are the key to our clients happiness!

WHO WE ARE

Spotlight Sound are one of the regions leading Event Production and national leading AV Integration companies. Covering a wide range of clients and sectors, we complete around 700 jobs a year.

We are growing our team with people who love what they do.

OUR VISION

To be the highest quality supplier of technical event production and a leading installer of sound and lighting systems.

We will deliver superior quality services to our clients and offer them the highest level of service and support, going above and beyond to make sure our clients expectations are not only met, but exceeded.

Do Something Great

Current Vacancies

Account Manager

Job Title

Account Manager

The Role

In this client-facing position, the successful candidate will be responsible for business and brand development of the Spotlight Sound Events Team. You will be responsible for growing and managing our portfolio of existing clients to ensure the retention of current business, as well as developing new business for the company. The candidate will be expected to develop relationships across a clients organisation to capitalise on opportunities beyond event services.

The Account Manager performs a lead role in client interactions prior to sale with support from the Project Manager or Lead Technician.  Following the sale, the Account Manager performs a support role in client interactions.

You will be responsible for managing the relationships between the client and the wider Spotlight team, through effective account leadership. Although the delivery of a project will be the responsibility of the Project Manager or Lead Technician, the Account Manager will act as liaison between the Spotlight team and the client, taking full responsibility for the overall customer journey prior, during and after an event.

Reports To

The Account Manager will report to the Director.

Responsibilities and Duties

Happy Customers

  • Liaise with clients, developing opportunities from initial request through to contractual confirmation in a timely manner
  • Operate as a key point of contact for any matters specific to your customers
  • Creating proposals that satisfy client budgets while maintaining expected margins and overall commercial viability
  • Build & foster outstanding customer loyalty by finding opportunities to wow the client

 

Happy Colleagues

  • Liaise closely with the Delivery Teams to ensure that won work is managed effectively.
  • Effectively communicate and handover to the relevant people project details to ensure exceptional delivery every time
  • Develop and maintain the processes to ensure our team can deliver on your clients expectations

 

Make a Commercial Contribution

  • Build relationships with clients to make Spotlight the ‘go to’ for their event needs and a business that they are excited to refer
  • Explore partnership opportunities with a variety of venues, event industry suppliers and other industry stakeholders
  • Actively build and maintain a pipeline of ongoing opportunities & leads

General Responsibilities and Duties

  • Being knowledgeable about the services offered by Spotlight Sound
  • Maintaining a positive attitude that inspires co-workers and clients to grow the business

Person Specification

We are looking for applicants who are motivated, confident, and have pride in what they do.

The successful candidate must have:

  • Excellent communication skills and the ability to interact with people of all professional levels
  • Have previous strong experience and knowledge from a similar role
  • Be familiar with AV, sound, lighting and video equipment
  • Commercially astute: have a high level of business and commercial awareness
  • Show attention to detail and good time management skills
  • Be presentable, polite and punctual

Skills and Qualifications

Essential

  • Have at least 5 years’ experience in a similar role
  • Proven ability managing and supporting high level clients
  • Proven ability managing events and / or venues
  • Full UK driver’s license

Desirable

  • Experience with HireTrack Software
  • Experience with HubSpot CRM Software

 

Hours of Work

Standard working hours will be 37.5 per week, with time off in lieu for additional hours worked. In very busy periods it may not be possible for time off to be taken in lieu in any given month, therefore overtime may be paid where necessary.

Expected start date: Feb / March

Salary Range - £28,000 - £40,000

Job Type: Full-time

Benefits:

  • 20 days + BH holiday entitlement
  • Company Pension
  • Comprehensive Company Health Insurance

Schedule:

Monday to Friday

Work remotely:

Potential

Audio Visual Engineer - Field

The Role

The AV Engineer will be responsible for responding to service call jobs and installing AV, sound and lighting systems on site.

 

Reports To

The AV Engineer will report to the Director.

 

Responsibilities and Duties

Happy Customers

  • Fault finding and rectifying issues with AV, sound and lighting systems at the client site
  • First and second fix AV, sound and lighting systems

 

Happy Colleagues

  • Completion of service reports and ticket management on company systems
  • Advising the team on parts needed to complete works on site

 

Make a Commercial Contribution

  • Be an ambassador of the Spotlight Sound brand, by communicating well with current and prospective customers

General Responsibilities and Duties

  • Being knowledgeable about the services offered by Spotlight Sound
  • Maintaining a positive attitude that inspires co-workers and clients to grow the business

Person Specification

We are looking for applicants who are motivated, confident, and have pride in what they do.

The successful candidate must be:

  • An excellent communicator
  • Have previous experience in a similar role
  • Be familiar with AV, sound, lighting and video equipment
  • Be familiar with specifying what equipment and labour is needed for a successful installation.
  • Show attention to detail and good time management skills
  • Be willing to travel and stay away from time to time.
  • Be presentable, polite and punctual

Skills and Qualifications

Essential

  • Have at least 3 years’ experience onsite with audio visual, sound and lighting service / installation
  • Familiar with 100V and low impedance sound systems
  • Familiar with audio signal chains
  • Familiar with DMX signal chains
  • Familiar with analogue and HDBaseT video systems
  • Full UK drivers license

Desirable

  • Experience with SoundWeb control systems
  • Experience with ShowCAD control systems

 

Hours of Work

Standard working hours will be 37.5 per week, with time off in lieu for additional hours worked. In very busy periods it may not be possible for time off to be taken in lieu in any given month, therefore overtime may be paid where necessary.

Expected start date: ASAP

Job Type: Full-time

Salary: from £35,000 per year

Benefits:

  • 20 days + BH holiday entitlement
  • Comprehensive Company Health Insurance
  • Company Pension
  • Company Vehicle

Schedule:

Monday to Friday

Installation Project Manager

Details to follow

 

Please contact us if you are interested in this role

info@spotlightsound.co.uk

Events & Warehouse Assistant

The Role

The Event and Warehouse Assistant will be part of a team responsible for the day-to-day running of an increasingly busy warehouse including maintaining and preparing equipment for events and hires. They will also be required to work on events on site.

Reports To

The Events and Warehouse Assistant will report to the Technical Manager.

Responsibilities and Duties

Warehouse

  • Assist with maintaining an organised and tidy warehouse
  • Operate rental software to manage equipment, including selecting and preparing equipment for hires, processing returns and adding new equipment and stock
  • Cleaning, testing and maintenance of equipment
  • Basic repairs of equipment including making cables and changing plugs

Events

  • To deliver equipment to site
  • To assist with setup and removal of temporary sound, lighting and video and staging for events
  • Operate sound, lighting and video equipment on site on events

General Responsibilities and Duties

  • Being knowledgeable about the services offered by Spotlight Sound
  • Maintaining a positive attitude that inspires co-workers and clients to grow the business
  • Be an ambassador of the Spotlight Sound brand, by communicating well with customers and suppliers.

Please note: This role will involve some working at height and heavy lifting.

The duties and responsibilities listed in this job description provide a summary of the main aspects of the role. This is not an exhaustive list and the post holder may be required to carry out other tasks, as deemed appropriate to the nature of the post.

Person Specification

We are looking for applicants who are motivated, confident, and have pride in what they do.

The successful candidate should:

  • Be hard working and have a can do attitude
  • Be a good team player but also able to work alone
  • Be calm under pressure
  • Show attention to detail and good time management skills
  • Be presentable and polite
  • Have an interest in lighting and sound
  • Be punctual
  • Be physically fit as you may be expected to frequently handle products weighing up to 25kg by yourself or in excess of this with another team member.

Skills and Qualifications

Essential

  • Full UK Driving License (due to the location of our offices you will also need your own transport)
  • Basic electrical knowledge (e.g How to wire a plug & how to solder)
  • Basic technical knowledge (setting up sound and lighting systems)

Desirable

  • Experience working in a technical role in the live events industry
  • Knowledge of Health and Safety and safe working practices
  • Training and experience with Yamaha, Sennheiser and Avolites equipment

Hours of Work

Standard working hours will be 37.5 per week, with time off in lieu for additional hours worked. In very busy periods it may not be possible for time off to be taken in lieu in any given month, therefore overtime may be paid where necessary. There may be long and un-sociable hours at times, therefore applicants will need to be flexible to accommodate evening and weekend work where necessary. There maybe some working away from home.

Job Type: Full-time

Salary: from £24,000

Benefits:

  • 20 days + BH holiday entitlement
  • Comprehensive Company Health Insurance
  • Company Pension

Schedule:

Monday to Friday

Weekends

Licence/Certification:

Full UK Driving License and access to a Vehicle (required)

Work remotely:

No

ARE YOU AWESOME?

Freelance Event Technicians

Do you work in events?

We always want to work with the best event technicians. Please follow the link below to submit your details.

https://www.spotlightsound.co.uk/freelancetechnician/

Freelance Service / Install Engineers

We are always on the look out for excellent freelance AV engineers, for reactive service and install works. We are looking for engineers particalarly in the following areas.

London, Cardiff, Bristol, Brighton, Nottingham and Leeds

To work with us please follow the link and complete the form here

https://www.spotlightsound.co.uk/new-contractor/